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enelope's Garden has been designing and distributing extraordinary gardenware since 1998. Our products have been featured by many of America's top retailers.
All Penelope's Garden designs are manufactured of durable light weight materials for easy installation and years of enjoyment. All fountains come with a UL approved recirculating pump.
We encourage you to call our garden specialists and allow us to assist you in selecting the perfect creation for your environment.
Ordering Information
How to Order
Penelope's Garden offers personalized service to all website customers. We want to make sure the products you select will exceed your design expectations. That's why we believe personal contact is important and that we understand your specific needs.
You may contact one of design/sales consultants direct, 10:00am - 6:00pm MST Monday thru Sunday - closed national holidays. Or, you may submit your product selection through our online shopping list (no confidential information required). Our design/sales consultants will contact you by phone to discuss your selection and offer finish options and shipping times.
Pricing
Penelope's Garden offers designer direct pricing on all products which is substantially lower than suggested retail. We offer the best total value to be found anywhere. All fountains are shipped with a free recirculating pump.
Limited Warranty
All products are pre-tested and carefully inspected prior to shipment to ensure that you receive products of the highest standards. All products carry a limited warranty for manufacturing defects. Our design/sales consultants will be happy to explain replacement policies should the need occur.
Shipping
All products are shipped prepaid, either FedEx Ground or FedEx National (if palletizing is required). For curbside delivery, a signature is required. Our design/sales consultants will be happy to discuss other delivery options if necessary.
Customers are reminded to inspect all shipments carefully before acceptance. If you suspect damage of any kind, please note possible damage on delivery document before signing/accepting. If you see visible damage, reject shipment. Failure to note possible damage before acceptance may affect future damage claim.
Damages must be reported within 5 days of receipt.
Please retain all original packaging, cartons and/or crating until you have had sufficient time to carefully inspect purchase. Any authorized return for damaged product must be made in original cartons.
Our design/sales consultants will be happy to review shipping damage procedures prior to purchase.
Privacy Policy
We can be reached via our contact form, or you can reach us by telephone at (888) 792-4720.
For each visitor to our Web page, our Web server does not automatically collect visitor domain or email address. We collect information volunteered by the consumer, such as name and address, telephone number, and email, for purposes of assisting the consumer in her or his purchases and shipping those purchases to the consumer. The information we collect is disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Web site and applicable laws or to protect against misuse or unauthorized use of our Web site. When you supply us with your postal address you will only receive the information for which you provided us your address. Persons who supply us with their telephone numbers will only receive telephone contact from us with information regarding orders they have placed.
We do not set any cookies.
We do not partner with or have special relationships with any ad server companies.
We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information policy, you may contact us at the above link or phone number.